Hard Skills
Xactimate Proficiency
Finance Degree / Experience
Customer Service Experience
Computer Literacy
Business Management Degree / Experience
Soft Skills
Coachable
Leadership
Customer Service Skills
Goal Orientated
Attention to Detail
Preferred Certifications
WRT: Water Damage Restoration Technician
CPT: Contents Processing Specialist
OCT: Odor Control Technician
ASD: Applied Structural Drying Technician
FSRT: Fire and Smoke Restoration Technician
AMRT: Applied Microbial Remediation Technician
STOP Restoration is a family-owned and operated restoration company in Spokane, WA. We are looking for a Production Manager. We are a company that handles residential and commercial mitigation services related to Water, Fire, Smoke, Mold, and BioHazard disasters as we as contents services.
Our Value Statement: As one of Spokane’s only locally, family-owned and operated restoration companies, we hold our clean and professional staff to the highest standard. We ensure our expert technicians preserve the sanctity of our customer's property by showing respect and giving a clear picture of the quality work to come. We measure our success through our customer’s satisfaction.
Our Production Manager will have the responsibility to manage the day-to-day operations of our Production Department. This includes the operational execution of the work performed as well as the financial aspect of this work as well.
The Production Manager will be required to be flexible and versatile. On-the-job learning of new and different ways to process files, use of computer systems and reporting techniques, and other necessary assignments as determined by management must be accepted by the Project Coordinator. Adaptability and processing changing priorities is necessary.
Hours: Full-Time position with the primary schedule being M-F 7:30-4:30
Responsibilities:
Daily Activities:
Planning, organizing, supervising and leading projects in water/fire/smoke/mold/biohazard/contents restoration work.
Ensure projects come in on time and within budget
Proficient on estimating software, other industry software and documentation systems.
Work closely to ensure customer satisfaction
Follow STOP systems each and everyday on all project to make sure we get desired outcome
Qualifications:
Experience:
MUST HAVE 4+ years prior experience in the industry (Fire, Water, Smoke, Mold and BioHazard).
Skills:
Communicating with staff, industry professionals and customers.
Handle challenging clients and situations.
Document & track related production data, using both hardcopy and related software programs. Specific experience with Xactimate Software.
Attention to detail and highly organized.
Industry Certifications (IICRC, etc.).
Strong Leadership Skills Required
Attitude:
Strong work ethic, reliable, trustworthy, and friendly.
Display a willingness to learn new skills and systems.
Work as a team player or individually.
Seek training and direction
Other:
Must have a CLEAN DMV record, pass a thorough BACKGROUND CHECK as well as a DRUG SCREEN.
Years of Experience
5+ Years
Requires Background Check
Yes
Pay
$78,000.00 - $105,000.00 DOE