Hard Skills
Heavy lifting/ability to lift 50+ lbs repetitively
Soft Skills
Dependable / Reliable
Customer Service Skills
Attention to Detail
Communication Skills
Coachable
Preferred Certifications
WRT: Water Damage Restoration Technician
FSRT: Fire and Smoke Restoration Technician
SERVPRO® of Arnold/North Jefferson County Production Technician

Do you love helping people through difficult situations?

Then, don’t miss your chance to join our Franchise as a new Production Technician. In this position, you will be making a difference in the lives of distraught customers. We have a sincere drive toward the goal of helping make fire and water damage “Like it never even happened”!

Our Mission is to develop a team of quality people who focus on excellent service, fairness, and mutual respect. We are seeking someone who has a desire to grow, is comfortable working hard in challenging situations, puts customers first, has excellent communication skills, and is comfortable with using an iPad. If you are self-motivated and compassionate, then you’ll thrive in this work environment. Are you highly dependable and desire to routinely exceed expectations? Then you may be our perfect hero!

As a valued SERVPRO® Franchise employee, you will receive a competitive pay rate with benefits and an opportunity to learn and grow.

Primary Responsibilities
• Listen and assess customer needs in order to meet and exceed expectations
• Inventory and load the work vehicle with equipment, products, and supplies needed for each project.
• Maintain a clean and organized vehicle and clean equipment appearance.
• Prepare rooms/areas for work activities. Set up staging area and equipment for each project.
• Leave jobsite with a clean and orderly appearance.
• Perform production processes following SERVPRO® production guidelines per work order per crew chief directions.
• Ensure clear two-way communication with crew chief and other technicians (especially regarding customer needs and concerns).
• Perform end-of-day/end-of-job cleanup and breakdown. Leave jobsite with a clean and orderly appearance.

Position Requirements
• Effective oral communication
• Basic math skills
• Experience in cleaning/restoration preferred
• High school diploma/GED
• IICRC certifications preferred
• Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
• Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawls spaces, attics)
• Ability to sit/stand/walk for prolonged periods of time
• Ability to repetitively push/pull/lift/carry objects
• Ability to work with/around cleaning products/chemicals
• Ability to travel locally and out of state when necessary
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Pay Rate
Starts at $13 per hour based on experience, with possibility of overtime pay and increases based on merit.

SERVPRO® of Arnold/North Jefferson County is an EOE M/F/D/V employer.
Years of Experience
Entry level
Requires Background Check
Yes