Hard Skills
Customer Service Experience
Soft Skills
Leadership
Customer Service Skills
Dependable / Reliable
Accuracy
Problem Solving
Preferred Certifications
WRT: Water Damage Restoration Technician
Do you love helping people through difficult situations?

We are seeking someone who is comfortable working hard in challenging situations, enjoys meeting new people, has excellent communication skills and is a serious multi-tasker. If you are self-motivated and have superb interpersonal skills, then you’ll thrive in this work environment. Are you highly dependable and super-excited about routinely exceeding expectations? Then you may be our perfect hero!

As a valued SERVPRO® Team Member, you will receive a competitive pay rate, with opportunity to learn and grow.
Primary Responsibilities
· Explain process and answer customer questions, as needed.
· Monitor, communicate, and respond to customer needs/concerns.
· Communicate clear expectations to Production Technicians and supervise their activities.
· Perform production processes as scheduled and ensure quality control.
· Identify safety hazards, communicate, and establish control measures to ensure the safety of occupants and workers
· Manage assets by protecting and using equipment and materials properly.

Position Requirements
· Effective written and oral communication
· Basic math skills
· Experience in cleaning/restoration preferred
· High school diploma/GED
· IICRC certifications preferred
· Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
· Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawls spaces, attics)
· Ability to sit/stand/walk for prolonged periods of time
· Ability to repetitively push/pull/lift/carry objects
· Ability to work with/around cleaning products/chemicals
· Ability to travel locally and out of state when necessary
· Ability to successfully complete a background check subject to applicable law

Job Type: Full-time
Salary: $12.00 to $14.00 /hour
Pay may depend on skills and/or qualifications
Years of Experience
1-2 Years
Requires Background Check
No